Template
Customer feedback portal template
Use this customer feedback portal template to create a branded place where customers can submit ideas, vote, review roadmap status, and see product updates without bouncing between tools.
The portal essentials
A strong customer feedback portal should make the product team easier to understand from the outside.
- Branded entry point
- Clear default board
- Visible statuses
- A path to roadmap and updates
FAQ
When should a team use a custom domain?
Once the portal becomes part of the customer-facing experience, a custom domain can make the workflow feel much more intentional.
Pricing
Start simple. Upgrade when the workflow grows.
The Pro plan covers the full feedback loop today, with a larger team plan on the way.
Pro
PopularFor indie makers and small product teams that want one simple place to collect feedback, prioritize requests, and share updates.
Billed monthly
Includes
- Unlimited projects
- Unlimited team members
- Public feedback board
- Custom domain
- Roadmap and updates
- Fair usage included
Business
Coming soonBuilt for larger teams that need private collaboration, advanced controls, and higher usage limits.
Billed monthly
Includes
- Everything in Pro
- Very high usage limits
- Private boards and internal notes
- Priority support
- Advanced moderation rules
- SSO / SAML authentication
All plans include a free 3-day trial. No credit card required.